About Us

First Rate bring you The Currency Coach, a sales-focused training resource designed to grow your team's confidence and capability. 

Our goal is to equip you with the knowledge and skills you need to build strong customer relationships and maximise sales. The Currency Coach empowers you to communicate authentically and confidently about our Travel Money and Travel Money Card products. Quick and easy courses provide valuable product knowledge that will elevate your sales skills, deliver exceptional service, and drive results.
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What we offer

Master Travel Money and Travel Money Card products

Grow your sales skills with in-depth product knowledge, effective communication, cross-selling, and upselling.
Self-directed learning lets you choose only the most relevant courses, saving you time and maximising growth.
Elevate your customer experience with fantastic service and excellent retail standards.
Boost your confidence with the tools, strategies, and knowledge to answer any customer query.

Meet the instructors

You'll recognise our trainers from store visits and workshops. Emma Hall and Julie Boyle have used their experience in sales and travel to design a learning program that nurtures your development. Their extensive knowledge of your business means The Currency Coach is full of tips and techniques to quickly boost your sales. 

Julie Boyle training instructor

Julie Boyle

Emma Hall training instructor

 Emma Hall

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Contact us

  thecurrencycoachteam@firstrate.co.uk
  Botanica. Ditton Park. Riding Court Road. Datchet. SL3 9LL
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